Banking & Online Security

Preventing Fraud

Scammers are always finding new ways to exploit victims. Keep yourself up-to-date by frequently visiting our site as well as the many other resources available. Here are some basic precautions that will help keep you from becoming a victim of fraud:

• Never share financial or personal information (passwords, social security numbers, accounts, PINs, etc…)
• Do not answer or follow links to suspicious emails.  These could be “spoofing” or “phishing” attempts: 
• Spoofing refers to the practice of "impersonating" someone else in an email or on the Web.
• Phishing attempts to trick users into revealing their private information, usually in tandem with a spoofed email and Web page.
• Change passwords regularly and make sure not to use a date of birth or social security number.
• Make sure your internet shopping sites use proper security (see “about our security” for more information).
• Consider receiving electronic instead of printed statements.
• Monitor your accounts frequently and call us immediately if you notice any suspicious activity.
• Make sure your computer is protected with anti-virus and firewall software and that security updates/patches are done automatically.
• If traveling abroad, do not use a publicly available computer for Internet banking unless you are sure it has been properly secured.  If you will be using your debit card, make sure to let our Electronic Banking Department know before you travel.
• Don’t share credit card or other personal information unless you’re buying from a company you know and trust.
• Don’t do business with a company that won’t give its name, address and telephone number.

Union Bank will NEVER solicit your personal information via email or telephone. If you receive an email asking for personal information regarding passwords, accounts etc., simply delete the email.  If you receive a suspicious telephone call, please let us know immediately.