Privacy

Respecting and protecting customer privacy has always been vital to our business. While information is the cornerstone of our ability to provide superior service, our most important asset is our customers’ trust. You have entrusted us not only with your finances, but also with your personal information. To protect and maintain this relationship, and to comply with FRB Regulation P effective July 1, 2001, we have adopted the following privacy principles:

Union Bank collects non-public personal information about you from the following sources:

• Information you provide on applications and other forms
• Information about your transactions with us, our affiliates, or others
• Information we receive from consumer reporting agencies

Union Bank protects your information by restricting access to non-public personal information to employees who need that information to provide products and services to you. We maintain appropriate security safeguards and procedures regarding customer information, which includes the use of passwords and access codes to prevent revealing sensitive information to inappropriate or unauthorized sources.

We do not disclose any non-public personal information about our customers or former customers to anyone, except as permitted by law. This may include information we collect as described above, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements.

Union Bank asks its business partners to maintain the same privacy standards. When the Bank conducts business with third parties, it requires its vendors to maintain similar standards of conduct regarding the privacy of personally identifiable customer information provided to them.

Union Bank communicates its privacy principles to new customers when they open accounts and annually there-after. Customers will be notified in advance if there are any changes in the Bank’s privacy principles.

Visitors to Union Bank’s web site will remain anonymous. We do not collect personal identifying information about visitors to our site. If you access account information online via our NetTeller service, you must provide your NetTeller ID and individually selected PIN. Your PIN should never be shared with anyone and may be changed at your discretion. To provide you with the privacy and peace of mind you deserve, Union Bank has implemented proven encryption methods to transmit account information across the Internet.

Please be advised that e-mail is not encrypted and sensitive information should not be sent via e-mail. Additionally, please be aware that the use of cell phones and portable phones is not a secure means for conducting bank business. 

Union Bank strives to maintain the most up-to-date, complete and accurate customer and account information.   If you have any questions, please call us at (802) 888-6600, email us or write to us at P.O. Box 667, Morrisville, VT 05661. 

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